2022 South African Customer Experience Report

Rogerwilco and partners are thrilled to release the 2022 South African Digital Customer Experience Report – our fourth major annual study.

This year’s report explores the growing adoption of social and multi-platform commerce, looks at how digital influences spend in physical retail outlets and digs into consumer perceptions around new technologies such as the metaverse.

The 2022 South African Digital Customer Experience Report is based on 2 000 consumer responses and input from 14 senior marketing practitioners and business leaders.

Simply complete the form below to download your copy of the 2022 edition.

Download the CX Report 2022

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